Returns & Exchanges

At Farm Girl, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your order. If your food items arrive damaged or do not meet our freshness standards, we offer a hassle-free replacement or refund within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our farm-to-table support team with your order number and a brief explanation of the issue regarding your perishable or dry goods.

• 2.
  Provide Documentation

  To ensure we maintain our high quality standards, please attach clear photos of the product and its packaging if you received damaged or spoiled items.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine if a full refund or a replacement shipment is most appropriate.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh replacement immediately or issue a credit back to your original payment method within 5-7 business days.